The primary focus of an Inside Sales representative is to sell solutions and services to prospect for new customers and existing customers in the assigned territory or vertical.
Role Responsibilities
- Identify & develop all relevant direct sales opportunities
- Evaluate the first line of data and devise target strategies/ Data Profiling
- Identify decision makers within an organization and endeavour to speak to them
- Make cold calls to new and existing customers to explore business opportunities (via calls/mails/visits)
- Generate product or service interest for customers by providing them benefits information
- Generate successful leads and appointment data to concerned sales representatives
- Make follow up calls to customers who have shown interest during initial contact
- Provide customer with necessary quotations and work orders
- Provide right forecast of the potential leads for better sales closure assessments
- Assists in key indicator reporting and trend analysis
- Involve in negotiation activity of an agreement and close sales
- Perform necessary operational processes for delivery
- Review own sales performance
- Demonstrate ability to meet up to the given sales targets
- First-line management contact for customer escalations
Technical Skills:
- Understands the business use of the products, services and future directions
- Demonstrated proficiency with e-mail, computers, Word, Excel and Internet
- Good English proficiency, other European Languages is a plus.
Professional Skills:
- Excellent communication and customer service skills
- Takes initiative; and uses all available resources
- Excellent research and problem solving skills
- Effectively manages time and priorities to meet service levels
- Self-motivated; focused and driven to achieve goals
- Exercises judgment, initiative and discretion when providing solutions to customers
- Able to apply knowledge and make decisions with minimal direction from management
- Projects a positive, professional image
- Demonstrated ability to meet deadlines
- Demonstrated ability to suggest and implement continual improvements
- Demonstrated ability to work in collaboration with others to achieve goals
Qualification:
Education and Experience Required:
- Two year university/ Associate degree preferred or equivalent experience.
- Typically 2+years of experience in a related field.
- Direct experience in interfacing with customers (i.e.: Technical, Administrative or Call Centre roles)
Job Features
Job Category | Sales |
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Job Type | Regular Employee Hire |
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Travel | 20% Travel |